Product Trainer

Bei ABB unterstützen wir die Industrie dabei, effizienter und sauberer zu arbeiten - und jeder Einzelne trägt hier dazu bei. Sie haben die Möglichkeit, eine Führungsrolle zu übernehmen, wir unterstützen Sie bei Ihrer Entwicklung und Sie werden stolz auf das sein, was wir gemeinsam erreichen. Kommen Sie zu uns und helfen Sie mit, die Welt zu verändern.

Diese Position berichtet an:

Global Training Manager

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Your role and responsibilities

In this role, you will have the opportunity to design, develop and deliver technical trainings in person or remotely to participants across the globe. Each day, you will make sure to prepare highly qualified ABB and Channel Partner front-end sales personnel worldwide who are confident in their product knowledge, sales techniques, and ability to effectively communicate the value of our products and solutions to customers. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.

The work model for the role is: hybrid

This role is contributing to the to the Critical Power business line in the Electrification Smart Power division. Main stakeholders are Sales, Product Management, Project Management, and Engineering.

You will be mainly accountable for:

• Preparing and delivering training courses in classroom, online, or on-site and following up on pre- and post-training activities (e.g., training needs and feedback collection, and preparing course material, tools, and equipment).
• Designing and developing lesson plans and course material for classroom, on-site and online training in own area of responsibility, and advising on updates needed in e-learning material. Creating and updating course descriptions and training programs. Considering feedback given on courses and implementing corrective actions to ensure continuous improvement
• Supporting the Center of Expertise Bid & Proposal and other teams/units in the Power Protection organization when necessary by using own expertise.
• Supporting Training Coordinators in making course arrangements, answering course enquiries, and providing proposals for training courses.

Our team dynamics
You will join a dynamic, motivated, and performing team, where you will be able to thrive.

Qualifications for the role

• You have a minimum of 3 years’ experience in the critical power field, with roles in Training, Sales, Service, or R&D. Experience with UPS, STS, PDU, Power Conditioning Systems, and Battery Systems is desirable.
• Bachelor’s or master’s degree in electrical engineering or equivalent.
• Further education in adult teaching is a plus.
• Possess the ability to learn, understand, and apply new technologies.
• You enjoy working with methodologies for facilitating adult learning and communication.
• You possess a self-motivated mindset, are innovative in communication skills, and are passionate about interpersonal skills.
• You are at ease communicating in English. Proficiency in additional languages is beneficial.

Um eine sauberere und intelligentere Zukunft zu schaffen, braucht es alle Arten von Köpfen: die neugierigen, die mutigen und die kreativen. Deshalb sind bei uns Menschen mit unterschiedlichem Hintergrund und unterschiedlicher Erfahrung willkommen.

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